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Clarity
A trusted view of the business and a clear basis for focus. A few numbers everyone believes, and a shared answer to what matters now.
Operations · Data · AI for founder-led businesses
Big Levers helps founder-led businesses untangle their operations, giving the team more control and capacity and the founder more room for the work they actually want to do.











The glue person
Usually it's the founder. Sometimes it's an ops lead or a VA whose job quietly kept expanding. They remember commitments, chase handoffs, translate between tools, answer the same questions and decide what matters next.
The business works. But when that person is busy, tired or out, it slows down.
Hiring an operations lead? Has growth outpaced your systems, or has AI spending left the work unchanged? These are good moments to rethink how the work moves.
Sound familiar?
Our Model
Clear numbers, dependable workflows and useful technology give your team more control, more capacity and room to do work they enjoy.
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A trusted view of the business and a clear basis for focus. A few numbers everyone believes, and a shared answer to what matters now.
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A dependable way for people and work to move. Every commitment gets a path, an owner and a definition of done.
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More useful work from the team's effort. AI and agents running behind the scenes, with clear jobs, on schedules and events.
The team can see what's happening, knows who owns it, and directs the business with confidence.
More work moves reliably, with less coordination and fewer demands on the glue person.
The team identifies what matters, acts, learns and improves faster.
What we do
A weekly scorecard with clear KPI definitions, sources, targets and owners. A source of truth the whole team trusts.
Easy wins first, then reusable assets: integrations, shared skills and agents with a defined job that keep producing useful work. Depending on the audit: an updated weekly scorecard, meeting actions assigned to owners, or client onboarding with missing inputs flagged.
Pipelines with stages, owners and handoffs. A small, visible queue of work and a weekly rhythm to keep it moving.
Decide what to pursue, what to decline and which bottleneck to address first. Separate ongoing work from new ideas you're testing.
Access, approval boundaries, failure handling and monthly cost visibility built into every system and agent.
How It Works
Days 1–14
Access, interviews, baseline measures. First easy wins go live.
Days 15–21
Yes and no list, workflows, owners, dashboards and technology.
Days 22–28
Agreed system design, scope and completion criteria.
Days 29–45
Connected data, working pipelines and selected AI capabilities.
Days 46–60
Live systems, trained owners and a clear review rhythm.
What we believe
A few trusted numbers and a clear view of the work help the team choose where to put its attention.
Each automated workflow has a clear stopping point and someone responsible when it needs attention.
With the right context and a clear job. You experience the deliverables, not the prompting.
Training and adoption are part of implementation, not an afterthought.
Commitments and experiments get different expectations, with explicit limits on active work.
We measure completion, quality, effort and cost, then improve what the evidence supports.

Who you'll work with
I work where business decisions meet the data, workflows and technology needed to carry them out. My background spans computer science, a master's in cybersecurity, and years of product and technical leadership across SaaS.
I've built and exited SaaS products, led technology at PE-backed and funded companies, and co-founded Dash, a weekly scorecard product. Big Levers is boutique on purpose: you work with me directly, from the first call to the last handoff.
Who it's for
Founders and small teams in SaaS, coaching, consulting, agencies, and businesses built around programs, digital products, content or productized services.
Book a call
A straightforward conversation about your business: what repeats, what slips, what you've tried, and what it's costing you. You'll leave with a clearer picture, whether or not we work together.
Book your call